Woodland Walk Garden Centre Ticket Portal

FAQs / Help

How long does the experience last?

This really depends on how many children are in your group as we allow more time for more children in the booking, usually each booking will last between 5-10 minutes inside the grotto.

What will the children get in the experience?

Each child will receive a token to choose a present from Santa's Toy Shop as well as the chance to feed one of his real-life reindeer

Do I have to book a baby onto the experience?

Yes, we cater for all ages and every child will receive an age-appropriate gift from Santa.

How do we book 4 children onto the grotto experience?

We only have a limit of 4 children per 10min time slot so you will need to book 4 children into a time slot as well as how many adults. then book another 1 child onto the next time slot after the one you’ve booked. They will be allowed to go in together and have plenty of time to enjoy the experience.

What time shall I arrive for my booking?

Please arrive 5 minutes before your allotted time. Please allow plenty of time for traveling to us in case of traffic.

Are there refreshments available?

We have a café available to visit either before or after your grotto experience.